

In-Person Training – Ref: 50.60.19.PRGT
1 day: 50 €
2 days: 80 €
3 days: 120 €
(Duration and content are adjusted according to the group's level and the institution's requirements.)
Mode: In-person / Blended
Duration: 2 to 3 days
The course PRGT – Security Procedures with Agitated Individuals is designed to train agents and operational staff in the safe, lawful and professional management of interventions with persons in a psychomotor agitation state.
The training covers techniques of observation, effective communication, conflict de-escalation and safe physical restraint, applied only when strictly necessary, respecting the principles of proportionality, necessity and congruence.
Training is conducted using real scenarios and critical contexts such as public spaces, hospitals, private residences, detention centers and institutional settings, strengthening the decision-making under stress, the operator's emotional control and interagency coordination.
Police and security forces
Prison staff
Rapid response teams
Private security
Healthcare and emergency personnel
Public and private institutions with intervention responsibilities
At the end of the course, participants will receive a official certification from A-GLOSS Academy – International Training Platform, certifying competencies in safety procedures and response to agitated persons.
Identify levels of agitation and risk in individuals.
Apply communication techniques and verbal de-escalation.
Assess when and how to intervene physically in a safe manner.
Act in accordance with legal protocols and human rights.
Coordinate team interventions in critical scenarios.
Make operational decisions under pressure.