

In-Person Training – Ref: 50.60.19.PRGT
, which may be scheduled as single-day sessions according to operational needs and training level: 50 €
1 day: 80 €
2 days: 120 €
(Duration and content are adjusted according to the group's level and the institution's requirements.)
Mode: In-person / Blended
Duration: 2 to 3 days
The course prgt safety procedures with agitated people is designed to train agents and operational staff in the safe, legal and professional management of interventions with persons in a state of psychomotor agitation.
The training covers techniques for observation, effective communication, conflict de-escalation and safe physical containment, applied only when strictly necessary, respecting the principles of proportionality, necessity and congruence.
Work is conducted on real scenarios and critical contexts such as public spaces, hospitals, private residences, detention centers and institutional environments, strengthening the decision-making under stress, the operator's emotional control and inter-institutional coordination.
Police and security forces
Prison staff
Rapid response teams
Private security
Healthcare and emergency personnel
Public and private institutions with intervention functions
At the end of the course, participants will receive a official certification from A-GLOSS Academy – International Training Platform, accrediting competencies in safety procedures and actions when dealing with agitated persons.
Identify levels of agitation and risk in individuals.
Apply communication techniques and verbal de-escalation.
Assess when and how to intervene physically in a safe manner.
Act in accordance with legal protocols and human rights.
Coordinate team interventions in critical scenarios.
Make operational decisions under pressure.