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(IPAG) Intervention with Agitated People.

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(IPAG) Intervention with Agitated People.

About this course

This course is designed to improve collaboration between healthcare personnel and law enforcement in crisis situations. Through five lessons, participants will learn intervention techniques, effective communication, and protocols for dealing with people in a state of agitation. The training will focus on understanding human behavior and conflict management, providing practical tools and resources to optimize interventions in critical environments.

What Will You Learn?

Develop communication skills to calm agitated people.

Identify physical and emotional signs of crisis.

Apply active listening, tone control and body language techniques.

Implement conflict de-escalation strategies in critical environments.

Coordinate the intervention with healthcare professionals and security forces.

Course contents

1.1 Welcome

  • Welcome to the Intervention with Agitated People course.

Introduction to Agitation

Effective Communication

Crisis Identification

Collaboration between Professionals

Stress and Conflict Management

Summary

3 1

A-GLOSS

13 Courses 1 Student
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Jesus Sevillano Fernandez

General Director at A-GLOSS Agency of Global Security Services, Coordinator of the OISCOT/UEMC Academic Board International Security and Crime Observatory

3 Courses 0 Student
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